Our boutique takes great pride in our quality and customer service. If you are dissatisfied with any of our products, we will assist you with a timely credit or exchange based upon the following policy.
ALL RETURNS & EXCHANGES MUST BE MADE WITHIN 14 DAYS OF PURCHASE.
Return credits will be issued after item has been inspected with proper receipt of purchase and original hang tags. All online orders must be returned in its original package.
ALL SALE ITEMS ARE FINAL SALE, AND THEY CAN NOT BE RETURNED OR EXCHANGED.
We will not accept any items if...
• Stained/ Dirty
• Or any other damage caused by the purchaser
Also, the following items are final sale…
• Face Masks
• Jewelry (including, but not limited to, necklaces, earrings, rings, and bracelets)
• Footwear and accessories (including socks, cuffs, etc.)
• Accessories (Hats, scarves, gloves, etc.)
ALL RETURNS MUST HAVE A RETURN AUTHORIZATION NUMBER (RA#)
Once a return has been processed, you will receive a RA# from our boutique for your claim to be processed. Absolutely no returns will be accepted without the RA#. All credits will be applied as store credit. Credit card refunds will appear within 3-14 days as a credit on your account. This varies based on your credit/debit card company’s policy. Purchases made in cash will be applied as store credit only. No cash refunds will be given.
Please note that all shipping charges are the customer's responsibility and will not be paid for or refunded. We recommend you send your return via a trusted and insured carrier. We are not responsible for any lost returns. Customers will be responsible for all shipping charges. This includes delivery and exchanges and rush charges.
Please contact us via e-mail at firstname.lastname@example.org to receive an RA# and to process your return.
All other returns that surpasses the return period will not be accepted.
Privacy and Security
Thank you for shopping at Beleza Shoppe. We are committed to respecting the privacy and rights of all of our customers. BY USING OUR WEBSITE, YOU ARE AGREEING TO THE COLLECTION, DISCLOSURE AND USE OF INFORMATION. Any questions regarding any information on privacy can be emailed to email@example.com.
COLLECTION PERSONAL INFORMATION
Personally Identifiable Information
We may collect personally identifiable information about you, including, without limitation, your name, address, telephone number, e-mail address, and order details. If you choose to correspond with us through email or social media, we may retain the content of your messages, together with your email address and our responses.
Website Use Information
Use of Your Information
Generally speaking, we use personally identifiable information for the purpose for which you provided it. If you order a product, we will use your name and contact information to fulfill your needs, including billing, and delivery. If you send us an email, we may use your email address and other information you submit to provide customer service to you. We may also use your personally identifiable information or Log Data to administer our internal business activities, such as to design and arrange the Site in the most user-friendly manner and to continually improve the Site to better meet the needs of our customers and prospective customers, to better understand visitors to the Site, to manage your account, and/or to provide customer service.
No Sale of Your Information
Beleza Shoppe will not sell your personally identifiable information to third parties, including third party advertisers. There are, however, certain circumstances in which we may disclose, transfer, or share your personally identifiable information with certain third parties without further notice to you, as set forth below.
Legally Compelled Disclosure of Information
We may disclose your personally identifiable information if required to do so by law (including, without limitation, responding to a subpoena or request from law enforcement, a court, or a government agency) or in the good faith belief that such action is necessary (a) to comply with a legal obligation; (b) to protect or defend our rights, interests, or property, or that of third parties; (c) to prevent or investigate possible wrongdoing in connection with the Site; (d) to act in urgent circumstances to protect the personal safety of users of the Site or the public; or (e) to protect against legal liability.
Your Choices About Use and Disclosure of Your Information
You may choose to limit the personally identifiable information you submit by merely browsing the Site without providing your name or other information. If you do so, you may not be able to use certain functionality of the Site.