About Us

Our boutique takes great pride in our quality and customer service. If you are dissatisfied with any of our products, we will assist you with a timely credit or exchange based upon the following policy.

ALL RETURNS & EXCHANGES MUST BE MADE WITHIN 14 DAYS OF PURCHASE.
Return credits will be issued after item has been inspected with proper receipt of purchase and original hang tags. All online orders must be returned in its original package.

ALL SALE ITEMS ARE FINAL SALE, AND THEY CAN NOT BE RETURNED OR EXCHANGED.
We will not accept any items if...
• Worn
• Washed
• Altered
• Snagged
• Ripped
• Stained/ Dirty
• Or any other damage caused by the purchaser

Also, the following items are final sale…
• Face Masks
• Jewelry (including, but not limited to, necklaces, earrings, rings, and bracelets)
• Footwear and accessories (including socks, cuffs, etc.)
• Accessories (Hats, scarves, gloves, etc.)

ALL RETURNS MUST HAVE A RETURN AUTHORIZATION NUMBER (RA#)

Once a return has been processed, you will receive a RA# from our boutique for your claim to be processed. Absolutely no returns will be accepted without the RA#. All credits will be applied as store credit. Credit card refunds will appear within 3-14 days as a credit on your account. This varies based on your credit/debit card company’s policy. Purchases made in cash will be applied as store credit only. No cash refunds will be given.
Please note that all shipping charges are the customer's responsibility and will not be paid for or refunded. We recommend you send your return via a trusted and insured carrier. We are not responsible for any lost returns. Customers will be responsible for all shipping charges. This includes delivery and exchanges and rush charges.

Please contact us via e-mail at michelle@belezashoppe.com to receive an RA# and to process your return.
All other returns that surpass the return period will not be accepted.

Privacy and Security

Thank you for shopping at Beleza Shoppe. We are committed to respecting the privacy and rights of all of our customers. BY USING OUR WEBSITE, YOU ARE AGREEING TO THE COLLECTION, DISCLOSURE AND USE OF INFORMATION. Any questions regarding any information on privacy can be emailed to michelle@belezashoppe.com.

COLLECTION PERSONAL INFORMATION

When you visit the Site you may provide us with two types of information: (1) personally identifiable information that you voluntarily disclose so that we may provide products or services to you, such as when you register for an account; and (2) website use information collected automatically as you browse the Site. By using the Site, or allowing someone to do so on your behalf, you are consenting to our collection, use, disclosure, transfer, storage, retention, and eventual destruction in accordance with this Privacy Policy of any personally identifiable information or other information received by us as a result of such use.

Personally Identifiable Information

We may collect personally identifiable information about you, including, without limitation, your name, address, telephone number, e-mail address, and order details. If you choose to correspond with us through email or social media, we may retain the content of your messages, together with your email address and our responses.
Website Use Information

Like many site operators, we also collect certain data that your browser sends to us from the computer, mobile device, and/or browser through which you access the Site ("Log Data"). This Log Data includes, without limitation, your device’s Internet Protocol ("IP") address, browser type, browser version, statistics on your activities on the Site (such as the date and time of visits, the pages viewed, time spent at the Site), information about how you came to the Site, and data collected through Cookies or other similar technologies discussed in more detail below in our Cookie Policy. In addition, we may use third-party services such as Google Analytics that collect, monitor, and analyze Log Data. Much of this Log Data is not personally identifiable information. However, when you visit the Site or otherwise submit personally identifiable information to us, we may associate this Log Data with your personally identifiable information. At such time, we will treat any such combined data as personally identifiable information until such time as it can no longer be associated with you or used to identify you.

Use of Your Information

Generally speaking, we use personally identifiable information for the purpose for which you provided it. If you order a product, we will use your name and contact information to fulfill your needs, including billing, and delivery. If you send us an email, we may use your email address and other information you submit to provide customer service to you. We may also use your personally identifiable information or Log Data to administer our internal business activities, such as to design and arrange the Site in the most user-friendly manner and to continually improve the Site to better meet the needs of our customers and prospective customers, to better understand visitors to the Site, to manage your account, and/or to provide customer service.


No Sale of Your Information

Beleza Shoppe will not sell your personally identifiable information to third parties, including third party advertisers. There are, however, certain circumstances in which we may disclose, transfer, or share your personally identifiable information with certain third parties without further notice to you, as set forth below.

Legally Compelled Disclosure of Information

We may disclose your personally identifiable information if required to do so by law (including, without limitation, responding to a subpoena or request from law enforcement, a court, or a government agency) or in the good faith belief that such action is necessary (a) to comply with a legal obligation; (b) to protect or defend our rights, interests, or property, or that of third parties; (c) to prevent or investigate possible wrongdoing in connection with the Site; (d) to act in urgent circumstances to protect the personal safety of users of the Site or the public; or (e) to protect against legal liability.

Your Choices About Use and Disclosure of Your Information

You may choose to limit the personally identifiable information you submit by merely browsing the Site without providing your name or other information. If you do so, you may not be able to use certain functionality of the Site.